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PRIVACY POLICY

 

Last Updated: September 28, 2026

OBS Bodyshop respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting an estimate, contacting us, or using our services.

 

1. Information We Collect

We may collect personal information that you voluntarily provide, including your name, telephone number, email address, vehicle information, photographs of your vehicle or damage, information related to estimates or repairs, and messages you send to us.

Our website may also collect certain technical information through cookies or similar technologies, such as IP address, browser type, device information, and website usage data.

 

2. How We Use Your Information

We may use your information to respond to inquiries, prepare or discuss estimates, communicate about repairs, schedule or coordinate services, provide customer support, maintain business records, improve our website and services, protect against fraud or misuse, and comply with applicable legal requirements.

OBS Bodyshop does not sell your personal information.

 

3. Vehicle Photos and Information

Photos and vehicle information submitted through our website, email, WhatsApp, or other communication channels may be used to evaluate damage, discuss repairs, prepare estimates, or provide requested services.

Identifiable customer information will not be used for advertising or promotional purposes without appropriate authorization where required.

 

4. Cookies and Website Technologies

Our website may use cookies and similar technologies necessary for website functionality, security, performance, analytics, and improving the visitor experience.

Some of these technologies may be provided by our website platform or other third-party service providers. Visitors may manage certain cookies through their browser settings or available website privacy controls.

 

5. Third-Party Service Providers

We may use third-party providers for website hosting, communications, analytics, and other legitimate business functions.

These providers may process information as necessary to perform services on our behalf and are subject to their respective privacy practices and applicable legal requirements.

 

6. Protection of Personal Information

OBS Bodyshop uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No electronic transmission or storage system, however, can be guaranteed to be completely secure.

 

7. Your Privacy Rights

In accordance with applicable Mexican law, you may request Access, Rectification, Cancellation, or Opposition (ARCO) regarding your personal data.

You may also request, where applicable, to limit the use or disclosure of your personal information or withdraw previously provided consent.

Requests should include sufficient information to identify the individual, the personal information concerned, and the right being exercised. We may request additional information when reasonably necessary to verify identity and process the request.

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8. Contact and Privacy Requests

For questions regarding this Privacy Policy or to exercise applicable privacy rights, contact:

OBS Bodyshop
C. Jesús Gonzalez 2907
Amp. Lucio Blanco
22710 Playas de Rosarito, B.C., México
Phone: +52 661 125 1314
Email: obsbodyshop@gmail.com

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9. Changes to This Privacy Policy

OBS Bodyshop may update this Privacy Policy when necessary to reflect changes to our website, services, business practices, or applicable legal requirements.

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The latest version will be published on this website with its updated revision date.

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